Support
Engineering Answers, Same Business Day
Send the site layout, power budget and backend plan u2014 we return a configuration sheet with load-balancing notes.
What we help with
Feasibility and supply-sizing for wallbox banks and DC sites, OCPP 1.6J / 2.0.1 integration and certificate setup, load-balancing schemes across 2–40 units, tether and connector replacement cross-references, and documentation packages for inspectors and network operators.
Can you review my site electrical plan?
Yes. Send a layout or a clear photo of the distribution board and we return a feasibility check with unit placement and cable sizing suggestions.
Do you provide OCPP conformance and integration help?
Every platform ships with a conformance report, and our firmware engineer joins the integration call with your CSMS or backend team u2014 including custom vendor extensions.
What support exists after warranty?
Spare-part cross-references, firmware update channels and replacement guidance remain available for the full production life of each model.